London - Hybrid - Full Time
Job Description
As a Learning Consultant at The School of Life at Work, you will take the lead on bespoke, tailored, and core programmes of learning. You will have experience and expertise across a range of learning modalities, and be a trusted senior advisor to our clients, supporting them to develop an engaging, effective, and results-driven learning strategy. You will be stepping into thought leadership within Learning & Development and be a keen contributor to our industry. Your experience and expertise will also be used to develop our people; with line management responsibilities for our Instructional Designer role.
Your client-facing role will begin in the discovery phase of a project; you will be responsible for supporting our Sales team with a creative and consultative approach to RFPs and proposals. In-project, you will be expected to design and deliver a solid design process and methodology – including the facilitation of client-facing design workshops. You will be enthusiastic about understanding and advocating for your audience, demonstrating a Human-Centred design approach in your work.
The Role
In addition to your client-facing responsibilities, you will also be responsible for consolidating excellent standards of best practice in our Core Content Library. This will require a commitment to understanding and adhering to The School of Life insights and tone of voice, and ensuring this is reflected across everything we do. Your expertise will be drawn upon by our Marketing and Client Services teams, and you will feel comfortable and energised to contribute to a range of tasks and opportunities.
- Confidently lead bespoke and tailored learning programmes for our global client, demonstrating your expertise in learner engagement, learning strategy, behaviour change, and ROI.
- Demonstrate and evidence specific expertise and experience in instructor-led training/workshop design to the highest standard.
- Maintain exemplary standards of best practice within our Core Content Library of Workshops and Talks, with an expert knowledge of The School of Life and commitment to updating our International Partners.
- Actively contribute to our sales targets with a consultative and creative approach to proposals and RFPs.
- Line manage our Instructional Designer role and contribute to the professional growth of our learning team.
- Follow and update design processes and methodology to ensure smooth cross-functional collaboration across all internal teams.
- Actively engage with industry trends, market conditions, and competitors to identify new opportunities and maintain a competitive edge, supporting our Marketing team with thought leadership as required.
- Collaborate with our Client Services team to deliver excellence in customer experience.
- Support our Faculty team with training and client briefs, to ensure a seamless programme experience.
Measurable Objectives
Success metrics / KPIs: Client satisfaction and evaluation Participant satisfaction and evaluation Positive internal stakeholder feedback Win rate for bespoke/tailored proposals and RFPs `
Experience
Extensive experience of leading learning consultancy and the design of effective, engaging, and performance-driven L&D programmes, ideally in a B2B business / Extensive experience of conducting QA (Quality Assurance) of L&D products, ideally with a psychological and behavioural science underpinning / Experience with behavioural change (background in psychology and or Behavioural Science highly desirable) / Management experience in dynamic, ambitious SMEs / Experience structuring, improving and managing the integration of design operational and project management systems / Desirable Prior P&L management experience / Converting trends into product to help drive sales
Qualities
Support of client facing business development / Strong networker / Confident at delivering training / Capable of delivering keynotes
Superpower
Interpersonal gravitas, with strong influence and presence skills
Salary
£55-60K depending on experience
To Apply
Please click on the button above to send a cover letter with your CV, including a short overview of why you would like to work for The School of Life The interview process will include an initial phone call, a video interview and then an in-person presentation.
What you’ll get from us...
- To work with a diverse team of brilliant minds!
- A culture focused on growth & personal development
- £500 per year learning budget
- Hybrid working model with 2 days work in our office on Chancery Lane & use of other office spaces in the group
- Use of office gym, classes & sauna
- 25 days holiday + bank holidays
- Up to 5 days per year unpaid holiday
- 1 extra holiday day per year of service (after 2 years service, capped at 3 additional days)
- Copies of all our newly released books
- Participation in The School of Life personal development sessions
- Enhanced Maternity pay
- Socials & Lunches